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Process is at the heart of disruption
Over the last five years, industry after industry has seen disruption due to the combined forces…
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10 reasons why COO hates Xmas
The COO or Operations Director is the one who keeps the wheels turning, no matter…
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Your customers hate it, your staff hate it
Non value demand You make your customers do something that has no real value for them.…
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No BPMN diagrams. No swimlanes. No software.
We don’t hate BPMN. We just think it has a time and place. And that time…
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Start-up. The world’s slowest roller-coaster.
The image is of the slowest roller-coast in the world. You literally walk around it. It…
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Software’s eating the world. Are you next?
Software’s eating the world. Are you next? Industries are being reshaped at a frightening pace making…